DELIVERY POLICY Shipping Terms & Conditions – King Caviar Trading LLCThank you for choosing King Caviar UAE As a premium supplier of high-quality caviar, we are committed to delivering your orders with exceptional care and speed. Our logistics process ensures that your caviar arrives fresh, safely packed, and on time. Please review our shipping policy below: 1. Specialized Packaging & Cold Chain Preservation All caviar orders are packed in insulated containers with food-safe ice packs to preserve ideal temperature during transit.We follow strict cold chain handling procedures to maintain product freshness until delivery. 2. Express Delivery Within Dubai For all orders placed within Dubai, delivery is typically completed within 4 hours or less.Deliveries are handled every day of the week, including weekends.Customers may select their preferred delivery time window during checkout. 3. Delivery Across the UAE Deliveries to other Emirates such as Abu Dhabi, Sharjah, Ajman, and more are carried out at the earliest possible time, generally on the same day or by the next business day.We work exclusively with reliable couriers and cold-chain transport partners to ensure optimal delivery conditions. 4. In-Store Pickup at The Dubai Mall Customers who order online or by phone can also opt to collect their caviar directly from our retail store at The Dubai Mall (LG126).In-store pickup is available immediately after order confirmation, subject to store hours. 5. Free Shipping Across the UAE All deliveries within the United Arab Emirates are free of charge, regardless of order value or location.King Caviar is pleased to offer nationwide complimentary delivery to all customers. 6. Order Tracking & Handling Instructions After your order is confirmed, tracking details will be sent via SMS or WhatsApp.We kindly ask that you receive your order promptly upon delivery and store the caviar in a refrigerator at 0–4°C to ensure product quality.